Market Development Representative

The company:

SocialChorus is the leading social word-of-mouth marketing solution for the brands that people love. SocialChorus customers, including dozens of Fortune 500 brands, inspire social advocates to deliver millions of trusted, social endorsements across all social channels.

It's a great time to join SocialChorus. We have proven that 2-5% of a brand’s social audience generates most of the social engagement, endorsement and referral; our solution powers those superfans to make it happen. Over 30 Fortune 500 brands have already implemented SocialChorus-powered marketing programs.

We are leveraging the power of word-of-mouth with the scale and efficiency of the cloud, to deliver social ROI for our customers. We build and deliver everything with our amazing development and solution teams in San Francisco. We're far enough along to be a real company and early enough to be interesting (post Series-A, pre-Series B funding). We are backed by Kohlberg Ventures and relied on by brands like 3M, Intel, HTC and many others.

The position:

SocialChorus is looking for a market development representative (MDR) to join our stellar team in downtown San Francisco and play a key role in our customer acquisition. The successful candidate will work with the marketing teams in three main capacities: lead generation, lead nurturing, and lead qualification via phone, social media and email.

The MDR at SocialChorus will play a pivotal role as we continue to augment our sales and marketing teams to support our fast-growing business. You must be comfortable acting independently in an unstructured environment, operate proactively and have a true passion for SocialChorus’ vision and mission.

An MDR is often the first point of customer contact and, as such, plays a vital role in establishing a very positive customer relationship, which will be maintained through the sales cycle and beyond. The successful candidate will be a self-starter, with a high-energy, positive phone presence, and a track record of effective, credible lead generation, follow-up and sales development.

The Market Development Representative will be responsible for the following:

• Lead generation through target account selling, outbound cold calling, and calling on marketing-generated and inbound leads in order to set meetings for our sales executives.
• High quality and high volume outreach is a must.
• Disseminate opportunities to the sales team, educating sales team as necessary about the opportunity.
• Schedule appointments for sales team with suitable qualified leads.
• Provide weekly accurate, qualified sales opportunities to the sales team.
• Input and track all prospecting and lead management activities in Salesforce.com.
• Demonstrate thorough knowledge of SocialChorus product line and value proposition.
• Proactively look for opportunities to improve and optimize end-to-end lead management and other sales and marketing processes.
• Identify and understand trends within industries and customers, what makes a sales/marketing campaign successful and apply this knowledge to help generate further new business.
• Applicants should have a passion for—and basic understanding of—the social marketing space, with a desire to learn more.
• Remain knowledgeable and up-to-date on product, industry changes, and competitive landscape.

Requirements:

• Minimum 1 year of lead generation or inside sales experience. Warm and cold calling experience required.
• College degree required
• Experience selling social and/or software-as-a-service preferred
• Must have strong organizational skills
• Must have great phone skills
• Experience with salesforce.com or other CRM system
• Ability to listen to customers and tailor future correspondence to address their needs.
• Aggressively hunt for new sales opportunities and follows-up leads in a professional manner.
• Desire and ability to think creatively, solve problems and use professional judgment
• Comfortable learning on the fly
• Must be independent, self-motivated and success-driven, yet willing to work within a team environment.

Almost done:

This is a full-time, salaried position offering stock options, paid vacation, and benefits: medical, dental and 401k. You'll be working onsite at our office in San Francisco, CA. We actively promote diversity and encourage all qualified candidates to apply. If you've got questions or want tell a corny joke, please send us an email.